Welcome to Only Peptide. This Shipping Policy outlines how we process, ship, and deliver orders placed through our website onlypeptide.com. Please read this policy carefully before placing your order.
1. Order Processing
All orders are processed within 1–2 business days after payment confirmation.
Orders are not processed, shipped, or delivered on weekends or public holidays.
During high-demand periods or promotional events, processing times may be slightly delayed. If there is a significant delay, we will notify you via email.
2. Shipping Methods & Delivery Time
We work with trusted shipping partners to ensure safe and timely delivery.
Estimated delivery times:
-
Standard Shipping: 5–12 business days
-
Expedited Shipping: 3–7 business days
-
Express Shipping: 1–4 business days
Delivery times may vary depending on your location, customs clearance (for international orders), and unforeseen circumstances.
Please note: Delivery timelines begin after the order has been processed and dispatched.
3. Shipping Charges
Shipping charges are calculated at checkout based on your delivery address and selected shipping method.
Any applicable shipping fees will be clearly displayed before you complete your purchase.
Free shipping offers, if applicable, will be mentioned on the website during promotional periods.
4. Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information.
You can use the tracking number provided to monitor your shipment status.
If you do not receive tracking details within the expected timeframe, please contact us at info@onlypeptide.com
5. International Shipping
We offer international shipping to eligible countries.
Please note:
-
International shipments may be subject to customs duties, taxes, or import fees.
-
These additional charges are the responsibility of the customer.
-
Customs processing times may cause delivery delays beyond our estimated shipping timeframe.
Only Peptide is not responsible for delays caused by customs authorities.
6. Incorrect Address & Delivery Issues
Customers are responsible for providing accurate shipping information at checkout.
Only Peptide is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
If you need to change your shipping address, please contact us immediately before your order is dispatched.
7. Lost, Stolen, or Damaged Packages
If your package arrives damaged or is lost during transit, please contact us within 7 days of delivery.
We may request:
-
Order number
-
Photos of damaged items (if applicable)
We will investigate the issue with the shipping carrier and assist you with a replacement or resolution where applicable.
Only Peptide is not responsible for stolen packages confirmed as delivered by the carrier.
8. Order Cancellation
Orders can only be canceled before they are shipped.
Once the order has been dispatched, cancellation is not possible.
Please contact us immediately if you need to request a cancellation.
9. Shipping Delays
Delivery may be delayed due to:
-
Natural disasters
-
Weather conditions
-
Carrier delays
-
Customs clearance
-
High seasonal demand
We are not responsible for delays caused by third-party carriers, but we will do our best to assist you.
10. Contact Us
If you have any questions regarding shipping, delivery, or order tracking, please contact us:
Only Peptide
Email: info@onlypeptide.com